0 item(s): $0.00

FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please contact our dining office and we'll get back to you as soon as possible.

View all questions

Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at (605) 697-2552.

How can I purchase a Meal Plan?

You can purchase your meal plan by visiting mystate.sdstate.edu and clicking on the 'Apply for Campus Dining Meal Plan' link on the right hand side of the homepage.

Are Meal Plans required?

All Freshman and Sophomore students living on campus are required to purchase a meal plan.

What are Flex Dollars?

Flex Dollars are accepted as payment at all on-campus restaurants. They are loaded right on your Student ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles!

Can I change my Meal Plan?

You have the opportunity to change your dining plan during the first two weeks of the semester. Simply visit mystate.sdstate.edu and refill out your Campus Dining Meal Plan form.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

Block meals do NOT carry over from one semester to the next. Flex Dollars do carry over from fall semester to spring semester, but must be used up by the end of the academic year in May.

What if I lose my Dining/ID Card?

Lost cards must be reported immediately to the Campus Card Services Office by calling 605-688-6943 or by visiting myjackscard.com.  You can purchase a replacement card for $20 at the Card Services Office.

Can I treat a friend to a meal?

Yes, however, you are the only person authorized to use your ID card. You must be present to purchase meals using your block meals or flex dollars. *(Please Note: Individuals with the Premier Meal Plan (unlimited meals) are not able to purchase additional meals for guests.)

What if I run low on Flex Dollars?

Reload! You can add Flex dollars to any meal plan at any time during the semester.  Simply visit hobodough.com and login with your WebAdvisor username and password.

Where do I go for answers about my unique situation?

SDSU understands that students occasionally encounter life circumstances which may not be directly addressed by routine policy and practice. Students may have allergies, or religious beliefs which require a different diet.  Students may have family circumstances which impact their meal plan needs.  Whatever your unique situation, whether it is dietary, ”What if I practice a vegan lifestyle?”, or financial, “Am I eligible for a refund due to my personal circumstances?”, or some other concern, your first step is to contact SDSU Dining Services at (605) 697-2552 so your individual situation can be evaluated.

Where is the Jacks' Dining office located?

Our main office is located in the lower level of the Student Union. Once you arrived downstairs, start walking towards the Multicultural Center, take a right once you reach that office, and then take a left once you reach the double doors of State Tech. Our office is at the end of that hallway. You may also contact the office at (605) 697-2552.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.